Invest in Your Greatest Asset – Your Reputation
Drive Growth Through Customer Feedback
Invest in Your Greatest Asset – Your Reputation
Drive Growth Through Customer Feedback
Simplify your online reputation management and collect more 5-star reviews with Thrive Local’s automated online review generation service.
Companies with a solid review solicitationstrategy in place are ahead of the business marketing game by leaps and bounds. Online review generation is the process of acquiring customer reviews from various digital platforms. It can be done using feedback forms, email and SMS campaigns and online surveys.
Businesses that invest in automated review generation tools are not only able to streamline their daily operations, but they also gain control of online conversations about their brand and influence their customers’ purchasing decisions.
According to the recent consumer review survey conducted by Statista, 23% of Americans consider online reviews as the most integral aspect of their shopping experience. Knowing how to get more reviews on Google and other platforms can help you expand your online reach and provide better customer service.
Empower your loyal customers to share their unique brand experience and create a positive digital footprint for your brand. Partner with Thrive Local today to get more reviews on Google, Yelp, Facebook, and other online review sites.
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Get More 5-Star Reviews, Earn More Online Trust
Why Review Generation Is Significant to Your Online Success
Create a Positive Impact in Your Industry and Get More Google Reviews
Many businesses drop out of the competition because of a bad online reputation. Turn positive customer experiences into your competitive advantage and increase brand trust and conversions.
Thrive Local’s online review generation software allows you to:
Gather Customer Insights
Businesses lose up to $75 billion per year due to poor customer service. According to Microsoft’s State of Global Customer Service Report, 54% of consumers have higher expectations for customer care. Through online review generation, you identify marketing gaps and weaknesses and develop ways to improve your brand experience.
Build a Strong Brand Reputation
It takes only five minutes to ruin a reputation you have spent years building. Protect your business from costly reputation issues and maintain brand control with a data-driven review generation service. Thrive Local provides you with a steady stream of positive reviews and helps you win back clients who had poor brand experiences.
Leverage Multiple Customer Touchpoints
You might always deliver products and services on time, but a wayward customer care and review response strategy can scare customers off. Using review generation tools is one of the most effective ways to identify and monitor your customer touchpoints. It allows you to gather customer feedback, address client concerns quickly and boost your brand interaction.
Explore Other Online Marketing Opportunities
As new digital marketing and eCommerce platforms emerge every year, it becomes more challenging to monitor your brand mentions and gather customer feedback. The good news is review generation service makes it easy to reach out to customers and get more Yelp reviews. More importantly, it opens lucrative opportunities to market your brand to a broader customer base.
Boost Your Local Search Rankings
Online reviews are vital components of local search visibility. Search engines classify review signals as the third-most important factor for Local Pack rankings. Understanding how to get more Google reviews and implementing the right online review generation tactics help boost your online exposure, ramp up your local search rankings and increase your brand significance.
Improve Customer Experience
Consumers want to be acknowledged, even in small ways. With online review generation, you provide your customers with the opportunity to voice their concerns and feel valued and empowered. Refine your brand messaging and tailor it to match your customer needs and preferences using Thrive Local’s AI-powered review generation tools.vlc
Increase Consumer Trust
Studies show that 72% of consumers interact with businesses that have positive reviews. According to BrightLocal, online reviews increase consumer trust by 11%, while positive ratings increase customer interactions by 12%. By investing in online review generation service, you turn customer reviews into positive actions and build long-lasting client relationships.
Position Your Brand for Online Success
Each year, 1 in 12 businesses stop their operations because of low sales and increasing market expenses. With rising ad costs, marketers must find organic ways to acquire and retain new customers. Thrive Local’s online review generation software allows you to establish social proof and remove barriers that hinder prospects from interacting with your brand.
Thrive Local has years of experience generating positive reviews for businesses of all sizes and niches. We helped a popular multiple-location restaurant generate more than 15,000 reviews in only five months!
How to Get More Reviews Using Our Review Generation Software
Give Your Brand a Voice in Online Conversations
Approximately 92% of online users choose a local business with a positive online reputation. Leverage our review management software to gather positive customer reviews and maximize conversion opportunities across the web.
Here’s what you can expect from our online review generation service:
Email and SMS Drip Campaigns
Our reputation managers launch carefully strategized email and SMS drip campaigns to help you get more customer reviews over a long period. All we need to get started is your customer list, with their names, email addresses and phone numbers.
No Upcharges
We allow unlimited email and SMS sending across your target demographics. If a customer responds via email or text, we route the response to your business contact. Our review generation software also limits to one review request per customer within six months, so you’re not bugging the same clients more than twice a year.
In-Depth Reporting and Analytics
We offer comprehensive analytics and reporting, with individual tracking for your email and SMS campaigns. The reports show your open and subscription rate, published and unpublished customer reviews, unsubscribe rate and email bounce rate.
Easy 2-Step Process
You don’t need to log in to the review generation software or edit your customer list. Our online review generation software automatically removes invalid information, such as duplicate phone numbers and emails, to help clean up your raw data.
Custom Mail Sender Settings
Your customers are more likely to respond and pay attention to an email or text from a local number or recognizable email. As such, we send SMS from a local phone number and configure your mail sender settings, so it would appear to come from you directly.
Multi-Language Support
Does your business serve international locations? Our reputation managers have got you covered! We provide multi-language support for Google review generation, such as Spanish and German, among others.
Personalized Campaigns
We create personalized messages with an appropriate amount of urgency and a clear call-to-action (CTA). Our team can also automate and customize the texts and schedule of your SMS and email campaigns, depending on your customers’ online behavior and mobile activities.
Our reputation managers develop review generation strategies tailored to your business’s unique needs and demands. We analyze your customers’ brand interaction and encourage them to provide feedback on your preferred review platforms.
We offer online review monitoring software to help keep track of your customer reviews across online channels and locations. Our reputation monitoring software allows multi-site tracking, automatic email alerts and response notifications.
Why You Need to Prioritize Review Generation
All Customer Feedback Counts
Businesses are often afraid to manage online reviews because they don’t want to deal with negative customer feedback and receive zero client reviews. Don’t make the same mistake. Ignoring your online reputation is a risky business move.
As an entrepreneur, you need to get more Facebook reviews and customer feedback from multiple review sites to thrive in this competitive marketplace. Review generation allows you to make real connections with customers and make positive improvements to your products and services.
To maximize the impact of customer reviews on your digital presence, you must understand that both quantity and quality impact online reputation:
- Online reviews and ratings affect your rankings in local searches.
- Customer reviews help establish trust and authenticity.
- Nearly 82% of consumers make their purchasing decisions based on the quality of your review response to negative reviews.
- The more customer reviews you have, the higher your chances of converting visitors into customers.
- Businesses with optimal ratings increase their gross income by 28%.
- Companies with high review counts earn up to 54% more revenue than their competitors.
Don’t Have Time to Manage Your Clients’ Online Reputation?
Thrive Local Offers White Label Reputation Management Services to Help Streamline Your Operations
How Our Reputation Management Company Improves Your Customer Support
Monitor Your Brand Mentions and Streamline Your Review Response Process
Concentrate on what you do best while our online reputation managers take care of your brand’s digital presence. Our online reputation management software makes it easy to get more reviews and monitor your brand interactions across digital channels.
Gain the following advantages when you invest in our online reputation management software:
Custom Dashboard Features
Get access to a personalized dashboard and free review widget when you sign up for our Google review generation and review monitoring services. We also offer custom brand messaging and email campaigns to keep your brand voice authentic.
Audience Targeting
Reach out to your satisfied customers from different locations and digital platforms. Our online reputation management tools integrate with numerous apps to facilitate automated data gathering.
Review Integrations
Stay on top of all online conversations about your brand and maintain a positive online presence. Our reputation management software allows you to aggregate and display customer reviews from over 100 review sites.
Centralized Management Platform
Get all the information you need in one dashboard and simplify your review generation and review response publishing process. Our centralized dashboard makes it easy for you to monitor customer feedback for your multiple-location business.
Safeguard Your Online Reputation With the Help of Thrive Local
Drive Customers to Your Website and Generate More Revenue for Your Business
Automated Review Generation FAQs
HOW DOES THRIVE LOCAL’S REVIEW GENERATION SOFTWARE WORK?
Our online review generation software sends automated review requests through email or SMS based on customer interactions. It personalizes messages, tracks responses and directs happy customers to leave public reviews while filtering negative feedback for internal resolution.
CAN I USE THRIVE LOCAL TO GENERATE CUSTOMER REVIEWS ON PLATFORMS OTHER THAN GOOGLE?
Absolutely. Our review management software supports over 100 platforms, including Yelp, Facebook, TripAdvisor and industry-specific directories. Its AI-powered features and multi-channel integration capabilities are ideal for broad review acquisition across all major channels.
HOW DOES AUTOMATED REVIEW GENERATION DIFFER FROM MANUAL REVIEW REQUESTS?
Automated Google review generation service leverages AI-powered software to systematically send review requests based on customer interaction patterns, purchase history and optimal timing. Unlike manual processes, our online reputation management software eliminates human error, ensures consistent messaging and scales effortlessly to handle thousands of customers while maintaining personalization.
CAN I CUSTOMIZE THE REVIEW SOLICITATION MESSAGES?
Yes. Thrive Local’s review management system allows full customization of review requests. The AI analyzes your brand voice and customer demographics to suggest messaging, but you can personalize templates, add your branding and create multiple message variations for different customer segments or service types.
HOW DO YOU MANAGE NEGATIVE REVIEWS?
Thrive Local includes negative review management features that flag low-rated feedback for internal review. This allows you to respond privately and resolve issues before they go public, protecting your brand.
WHAT IS INCLUDED IN YOUR WHITE LABEL REVIEW GENERATION SERVICES?
Our white label review generation services provide agencies and consultants with a complete branded solution for generating reviews for their clients. This includes custom dashboard branding, client reporting tools and multi-client management capabilities that can be resold under your agency’s brand name.
WHAT MAKES YOUR CONTRACTOR REVIEW GENERATION SERVICES UNIQUE?
Our contractor review generation services are specifically designed for the construction and home improvement industry. The system integrates with contractor-specific review platforms, such as Angie’s List and HomeAdvisor. More importantly, we help contractors generate customer reviews at optimal project completion points when customer satisfaction is highest.
DOES THRIVE LOCAL OFFER REVIEW RESPONSE SERVICE?
Yes. Our review response service combines AI-powered response suggestions with human oversight to ensure authentic, professional responses to all customer reviews. The system provides template responses for common scenarios, tracks response times and helps maintain consistent brand voice across all platforms while addressing both positive and negative feedback appropriately.
HOW DO YOU ENSURE COMPLIANCE WITH PLATFORM POLICIES FOR REVIEW SOLICITATION?
Thrive Local’s online reputation management software is designed to comply with all major platform policies, including Google’s review guidelines. We use ethical review acquisition practices, never incentivize reviews, ensure all requests come from verified customer interactions and maintain transparency in our automated review generation processes.
